Effective Oct. 1, 2020, you must be approved for telehealth and appropriate coding is required.
Effective Jan. 1, 2019, we began using MCG — formerly known as Milliman Care Guidelines. The guidelines are clinically validated best practices for behavioral health which focus on patient outcomes.
For more details about MCG, log in to our provider portal.
Join Our Network
We maintain an open network for a range of behavioral health specialties. Interested in serving our million+ members? Checkout our eligibility and credentialing process.
Not finding an answer to your question? Log in to our provider portal for a full list of our FAQs. We cover the following types of topics and more.
- Appeals Process
- Access Standards
- Credentialing & Recredentialing
- Eligibility & Benefits