You can file claims using a CMS1500 or UB04 form. Mail hard copy claims to the address on the back of the member's identification card. You can also submit claims electronically. Our health plan partners accept electronic submissions from clearinghouses. They also offer their own free online claims filing tool. Electronic submissions of behavioral health claims should always include the rendering provider's NPI in the rendering field to ensure correct payment.
Yes, our health plan partners report that electronic claims process faster and more accurately than hard copy claims. This also means that you get paid faster. Another great feature of the free online claims filing tool is that you can save patient claim submission information for future submissions. You can also view previously submitted claims. You can even use the Super Bill function to submit multiple claims for multiple patients with just one click!
CBA's health plan partners process and distribute payments for claims. They distribute payments once a week by electronic funds transfer or by hard copy check.
You should send hard copy claims to the address on the back of the member's identification card. Submissions of hard copy claims should always include the rendering provider's identification number in the rendering field to ensure correct payment. If the rendering provider has an NPI, please be sure to include it in the rendering field instead of the identification number.
CBA Network Providers: For more information on filing claims, please refer to the Resources section of this site.