When you’re dealing with a difficult health issue, you face some tough decisions. Companion Care Solutions was created with you in mind. Companion Care Solutions is a division of Companion Benefit Alternatives, a separate company that provides program services on behalf of BlueCross BlueShield of South Carolina. Companion Care Solutions is a health care advocacy program that pairs you with a dedicated case manager who can help ensure that you get the information and support you need to make important health decisions.
As a member of this program, you will be paired with a personal case manager — a registered nurse who can help you navigate the system to have your needs met. Here are just a few things your case manager can do:
You don’t have to worry about going through these challenging times alone. As a medical professional, your case manager will respect your privacy by keeping the details of your treatment confidential.
If you decide this program isn’t right for you, you can opt out at any time. If you experience a problem or have a complaint about the program, please call 800-868-2500 and ask to speak with the Companion Care Solutions supervisor.
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