By administering integrated benefits from a single team on a single system, as well as integrations with other vendors (e.g., pharmacy), the data we collect helps us identify trends and target areas that need to be addressed in the population.
This data-driven insight allows us to recommend precise actions that will help you reach your goals (e.g., reduce costs, improve quality).
To facilitate a coordinated approach and deliver an integrated and holistic member experience across BH and medical, all care managers use the same medical management platform. The shared platform allows any assigned staff to access all the care management notes associated with that member. Care managers are in communication with each other (via phone or email) to discuss updates or identified concerns.