Members
Rights & Responsibilities
You have the right:
- To be treated with respect and recognition of your dignity and right to privacy.
- To choose your own practitioner(s) from our list of behavioral health practitioners. If you are not satisfied with your initial choice, you have the right to choose another practitioner from our network.
- To participate with your practitioner(s) in decision-making and treatment planning to help take charge of your own health.
- To get the information you need to make a thoughtful choice before you take any treatment your practitioner suggests. This includes information about the appropriateness or medical necessity of treatment options, regardless of cost or benefit coverage.
- To receive information about CBA, our service practitioners and your rights and responsibilities.
- To complain or make appeals about CBA or the care you receive.
You have the responsibility:
- To treat all practitioners with respect and courtesy as your partners in good health.
- To work with your practitioner to form a good relationship based on trust and teamwork.
- To give CBA and our practitioners as much information as you can so they can use this information in providing the proper care.
- To follow the plans and instructions for care that you and your practitioners have both agreed upon.
- To keep the appointments you schedule. If you find that you are running late, you have the responsibility to call the office and let them know.
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